We care about repair
Device repair, sales & e-waste recycling. Situated in Lynnwood Glen Estate, Pretoria. Offer diagnostics and repair of select consumer electronics. Drop off's by appointment only. Thank you for your interest in our services
Our pledge is to ensure that our clients are satisfied with our thorough and quality service. We repair and service most video game console systems, laptops, Apple MacBook, iPad, Watch & iPhone devices, Samsung Galaxy phones & tablets AND so much more. One of the few in RSA that offer BGA rework and micro soldering services too - Do not hesitate to approach us for your major brand consumer electronic repair needs
Business owner has 20 years IT and electronic repair experience. Our hand-picked sub-contractors are suitably qualified & experienced too. You can trust us!
Pre-approved book-in's preferred (navigate to our contact page to start the process). If you work all week, please make an appointment with us by Friday afternoon latest for a Saturday morning drop-off. If you're a walk-in or mail-in, you need to complete paperwork to finalise a service agreement with us.
We prefer book in's and will not give an estimated price telephonically. An accurate cost quote will be issued once the specific equipment is booked in with us and our assessment process has been concluded.
Cash, EFT, FNB Geo payment, card payment (including AMEX) as well Apple Pay accepted here
Navigate to our contact page with your service query. We prefer online appointments before you bring or ship in a faulty device
Diagnose the problem. Send a quote. If approved, repair the device
Once tested, return the serviced device to you
One of the most experienced electronic repair business's around. Our founder has been in the IT & electronic maintenance industry for over twenty years. Our knowledge and success rate is setting the standard in the independent repair industry.
Micro Fix believes in not filling up landfills with broken or unwanted electronics. You're welcome to drop-off your old laptop's and mobile phones for us to pass onto our e-waste recycling depot free of charge
The short answer -- yes. Due to being busy with our repair queue, being away getting spares from suppliers, etc. all prospective clients are required to make an appointment for service. Be that a drop-off or pick-up of an electronic device. Please note, that we do not do any "while-you-wait" or "rush" repairs -- if that is your expectation then we're not the service provider for you
Monday to Thursday from 08h30 to 16h30. Friday is 08h00 to 16h00. Saturday's from 09h00 to 13h00 (if an appointment has been made by latest Friday afternoon). We humbly ask that you please do an online booking before bringing in any device requiring a service or repair. Being a home-based business, we are not available outside of scheduled appointments.
Micro Fix does not offer inspection only (unless you need a report for an insurance claim). If a written quote is given for a repair or data recovery service, then there's an expectation that the service will be completed on the equipment booked in with us. In the event that Micro Fix cannot service your equipment, then the consultation fee will be retained as compensation for our time. Micro Fix DOES NOT operate with a free quote business model (as it is a system that is open to abuse)
In the vast majority of cases, we successfully repair the device(s) that client(s) book in with us. The booking fee covers the technician's time and business overheads if a device turns out not to be repairable (T's & C's apply). Upon drop off, you can pay the book-in fee with cash or card. In regards to quotations, turnaround times are parts availability & client written authorization dependent
Micro Fix, in general, does not offer no fix no fee (NFNF) services. When a company offers NFNF, it generally means that they are less willing to risk their time diagnosing your device if the problem isn't obvious. In general, this can result in your device being written off as "unrepairable" - which might not have been the case with us. A bench fee is typically a fraction of the potential repair or device replacement cost. Give Micro Fix a try
You will receive an invoice via e-mail or a payment link with our POS system once testing is done
All invoices / payment links must be paid within 21 days of issue, otherwise, you will forfeit your device. Micro Fix reserves the right to sell any device where a client has defaulted on payment for services rendered so as to defray our costs
You pay for shipping it to us and you will pay for shipping it back to you. Micro Fix only return ships via POSTNET, so please ensure that you have a branch in your town/city. This applies to SA clients only. If outside of SA, alternative arrangements must be made. For warranty repairs, and it is a valid in-warranty repair -- we will pay for shipping it back to you